• When I place an order my shopping-cart remains empty.
• When using Firefox I can see and alter all frames on this site.
• How can I order a book in the Sidestone Webshop?
• How can I pay?
• My order was damaged, what to do?

• Are there any tips with regards to lay-out and uploading of my publication?
• Does Sidestone alter my publications in any way?
• Can I get a pre-press proof of my books before making a large order?
• What do I do if there are errors in my publication?
• How long will it take Sidestone to publish my book after submission of my manuscript?

• How and why Google Booksearch?
• What is Sidestone’s stand with regards to Open Access?
• How and why ISBN/ISSN?
• Can Sidestone edit/check my manuscript?

• How can I make sure I receive my publication on time before a deadline?
• How long will my book be available in the Sidestone Webshop?
• Can everyone buy my books online?
• Do I get paid when my books are sold?
• Can I make additional data available online apart from my publication?

To place an order your browser must be set to accept cookies. If your browser does not accept cookies you will not be able to place any orders. In MS Internet Explorer you will find the cookie-settings under “internet options” > “privacy” > “advanced”. After changing these settings you will have to restart IE for the changes to take effect.

Firefox has the option to overrule all frame settings and force frames to be visible. You can change this setting by typing the command “about:config” in the address bar and hitting enter. You will then see a long lost of settings, scroll down until you reach the line that says “Layout frames force resizability” The value of this line is set to “True” by clicking on it you can change this to “False”. Now all frames will disappear and you can experience our site the way it was intended.

To order a book you have to subscribe. During subscription you are asked to fill in your personal details which we need for shipping and invoice. In our Webshop you can simply order by filling in the number of copies you want to buy of the specified book and click on “place order”. In your upper right you can see the contents of your shopping-cart. When you are ready to order, just click on the shopping-car link in the upper right of your screen and you will see the list of items you want to purchase. At this stage you can still remove, add or change items. When you finalize your order you can choose to have it delivered at your home address or at any other address. After you have specified the shipping address you can finalize your order by paying. On the payment site you can select several payment methods including credit card.

After placing an order in our Webshop you can pay online with your creditcard or with iDeal. It is also possible to pay for your order at a later moment, to do so you can log in to our Webshop and choose "order history". Here you'll find a list of all your orders, select your last order and simply click "pay". Please note that orders are only shipped after payment has been received.

Persons or organizations not able to pay with creditcard/iDEAL can contact us to request payment by invoice.

Please contact us as soon as possible. We will provide you with instructions how to return the damaged copies, we will subsequently send you a replacement as soon as possible.

All our tips and guidelines can be found in our Instructions for Authors. You will need Acrobat reader to open this file.

Sidestone will not make any alterations as to the content of your texts, however we will add the following features:

• On the back of the cover, in the lower right corner, we will place a barcode and registration number. Please reserve at least 5 x 3 cm for this in your cover-design.
• In the colophon of your book we will place the line “published by Sidestone Press” and “www.sidestone.com”. Also we will add the ISBN and/or the ISSN number. Please reserve space for these features.
• On the first page, or title page, we will add our logo.
• On the back cover we add the name “Sidestone”.

All these features will be present in the final PDF version that is sent to you to check. Although these features are a requirement, you may however make suggestions as to the final lay-out of these features.

We only issue free pre-press proofs with a planned print-run of at least 75 copies. For publications with a smaller print-run you will not get a pre-press proof. We however strongly recommend all authors to order a single copy after a book is uploaded. In this way they can check whether everything is as it should be and make alterations if necessary. (also see the Faq: What do I do if there are errors in my publication?)

We strongly recommend all authors to order a single copy in order to check for mistakes or errors. Subsequently three types of errors can occur:

• Errors made by the author
• Digital errors that occurred after the final PDF version was checked
• Errors caused by printing or delivering

Some errors can occur after the final PDF version is checked and only become apparent when the publication is printed. Although unfortunate Sidestone will only refund one single copy! It is therefore important that you order your own single pre-press proof in order to check whether everything is in order. If errors did occur we will make changes and send you a new copy free of charge, we will however not refund a larger order. If you place a large order without first checking a printed version this will be at your own risk!

If you receive copies that are either damaged during transport or that were somehow misprinted, we will refund the order. Please contact us and we will provide you with instructions to return the damaged/misprinted copies and we will send you new copies as soon as possible.

In comparison with other publishers, Sidestone provides very fast publication, the most critical factor being the state of the submitted manuscript and the author’s deadline. The time between manuscript submission and receiving a book varies per project, but can typically take between two weeks to two to three months depending on deadlines, the condition of the manuscript when submitted, whether Sidestone does the layout, how many images, tables and corrections there are etc. Sidestone can make an estimate on the basis of a sample chapter.

Booksearch is a Google service which enables Google-users to search through the contents of your books. The copyrights of all publications however remain with the original author or publisher. The benefits of having your book included in Booksearch lies in the fact that everyone can browse and search your book online and if someone decides to buy the book they will be referred to the Sidestone Webshop. Including your book in Booksearch will therefore result in more people knowing about it, which can also positively influence sales numbers.

For more information about our stand with regards to Booksearch please see our Open Access section.

Sidestone fully supports free online availability of scientific publications. For more information please see our Open Access section.

All books published by Sidestone are provided with an ISBN or ISSN number. For more information please see our ISBN/ISSN section.

We do not offer this service at the moment.

To make sure your book is finished in time we recommend uploading your final version at least 1 month before your deadline. After uploading your files it will take at most a few days before your book is ready for print. When it is ready for print we recommend you first order a single copy in order to check whether everything is as it should be. If necessary there is still time to make some last-minute alterations.

We aim at delivering our domestic orders (within the Netherlands) within 5 to 6 working days, international orders may take a little longer depending on mail services. We recommend that you make your final order at least 3 weeks before your deadline. Should anything go wrong in the shipping or printing process you will still have time to get new copies before your deadline!

The availability duration of each book is determined in the Author’s contract. In essence there will be an unlimited availability unless the author decides otherwise.

All books that are published by Sidestone can be publicly ordered world-wide. Under special circumstances however some books may also be made available only for specific users.

Sidestone will pay royalties for each copy of your book that is sold to third-parties. This however is specified in detail in the Authors’ Contract. See our Royalies section for more information.

Yes, we can include a link in our Webshop that refers to a website with additional data. Here you can post for example a summary in a different language, reviews, or additional data. Many scientific reports for example contain many graphs, databases, illustrations etc. Only a number of those can usually be included in the actual book. Sidestone offers to host this information on our server. This information will be freely accessible to all visitors. We can also include a link to an external (relevant) website.